Notice of Accommodation Reservation System Update

Our reservation system was renewed around noon on Monday, December 22, 2025.
Customer information registered in the previous reservation system has been transferred to the new system.
However, only the password needs to be reset. Please follow the steps below to set a new password.

Please proceed to the “Member Login Page” below and click on “Forgot your password?”
You will be directed to the password reset page.
Enter your email address and follow the instructions to complete the reset process.
※Please note that your email address remains the same as the one used in the previous reservation system.

For Guests Who Made Reservations Using the Previous System

If you made a reservation before around noon on Monday, December 22, 2025,
please use the links below to check, modify, or cancel your reservation.

A journey to discover
our world and enrich yours

Art

We are exhibiting a variety of arts
and crafts from the Edo to the
Meiji periods throughout our hotel.

DETAILS

  • Art
  • Art
  • Art
  • Art
  • Art
  • Art
  • Art
  • Art
  • Art
  • Art
  • Art

Experience

Enjoy the unique experience of Portom International Hokkaido.
We have a Tea Ceremony House, a Guest Salon where you can experience traditional Japanese culture and art, and a Shop with unique products made by various Japanese artists throughout Japan including Hokkaido.

DETAILS

Dining
& bar

Elegant and simply chic.
Enjoy a memorable dining experience at PORTOM INTERNATIONAL HOKKAIDO.
Savor an inspirational French and Japanese cuisine in New Chitose Airport. It is our goal to share the Japanese beauty and Hokkaido culture to guests from all over the world.

DETAILS

Spa &
wellness

Spa &
wellness

wellness

ONSEN

Spa & wellness

Spend a luxurious and relaxing time at our natural Onsen that heal the tiredness of your trip. We have an Esthetique & Spa with a private room.

DETAILS

Stay

Choose our Suite or Guest Room to relax and
feel the essence of traditional Japanese beauty.

DETAILS

CLOSE

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